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Frequently Asked Questions About BUZ Corporate and Real Trips.
Straightforward answers on how BUZ Corporativo works, what the Real Trips service includes, and how reservations, billing, and business accounts are managed.
About BUZ Corporativo and Real Trips
What is BUZ Corporativo?
This is BUZ's business-focused service, operated in partnership with Real Trips. It centralizes bus, flight, and car rental reservations for your team's business trips, with a dedicated advisor and consolidated billing.
What is the relationship between BUZ Corporativo and Real Trips?
Real Trips is the agency that operates the BUZ Corporate service. BUZ is the brand aimed at travelers who book through buz.com.mx, and Real Trips provides the operations, the team of advisors, and the infrastructure for corporate accounts.
What types of travel does it cover?
Bus, domestic and international flights, and car rentals—all combinable into a single reservation based on the needs of each business trip.
In which countries does BUZ Corporativo operate?
Mexico, the United States, and Canada, covering both domestic travel and frequent border crossings in operations spanning multiple countries.
Registration, Setup, and Travel Policy
What do I need to register my business?
Proof of tax status, contact information, a list of employees who will be traveling, your travel policy (if you have one in place), cost centers, and the payment method the company will use.
Can I set up a travel policy for my employees?
Yes. It's set up when you create your account and is applied at the time of booking, rather than being reviewed manually afterward.
How long does the registration process take?
It depends on how well-prepared your documentation is, but the process is designed to be completed within a few business days once your advisor receives the information.
Can I have multiple cost centers or areas within my account?
Yes, expenses can be organized and reported by employee, department, project, or cost center, depending on how your company is structured.
How Day-to-Day Travel Is Managed
How do I make a reservation?
Through your dedicated advisor, who quotes prices and confirms the reservation in accordance with your company's travel policy, so that employees don't have to make reservations on their own.
What happens if I need to change my trip at the last minute?
You contact your advisor directly, who handles the change, instead of having to contact each provider separately.
How does billing work?
It is consolidated into a single invoice per period, rather than individual receipts for each trip or supplier, which simplifies your company's month-end closing process.
Can I view travel expense reports?
Yes, reports are generated by employee, department, or time period, which are useful for tracking the travel budget without having to create the report manually.
Do you have another question about BUZ Corporate?
Schedule a call, and your advisor will answer any specific questions you have about your travel arrangements.